Privacy Policy

  1. Information We Collect
    A. Information You Provide
    Contact Details: Name, email, phone number, business address.

Account Data: Usernames, passwords, payment information (processed via secure gateways like Stripe/PayPal).

Project Content: Branding materials, website content, SEO keywords, and login credentials (for service delivery).

Communications: Support tickets, emails, or chat records.

B. Automatically Collected Data
Usage Data: IP address, browser type, device information, pages visited, and session duration.

Cookies: We use cookies for functionality, analytics, and marketing (see Cookie Policy).

C. Third-Party Data
Social Media: Publicly available information from platforms like LinkedIn if you contact us via these channels.

Analytics Tools: Aggregated data from Google Analytics, Shopify, or WordPress plugins.

  1. How We Use Your Information
    Deliver and manage services (e.g., website development, SEO).

Process payments and communicate about projects.

Improve website functionality and user experience.

Send marketing emails (with opt-out options).

Comply with legal obligations.

  1. Sharing Your Information
    We may share data with:

Service Providers: Payment processors, hosting companies (e.g., AWS), and SEO tools (e.g., SEMrush).

Legal Authorities: To comply with court orders, fraud investigations, or regulatory requirements.

Business Transfers: In mergers, acquisitions, or asset sales.

We do not sell your personal information.

  1. Data Security
    Encryption: SSL/TLS for data transmission.

Access Controls: Limited employee access to sensitive data.

Regular Audits: Vulnerability assessments and system updates.

Backups: Secure cloud storage for client data.

  1. Your Rights (CCPA/CPRA Compliance)
    California residents may:

Access: Request details about collected personal data.

Delete: Ask us to delete your information (exceptions apply).

Opt-Out: Decline marketing communications or cookie tracking.

Non-Discrimination: We will not penalize you for exercising rights.

To submit a request, email privacy@webhubstories.com with “Privacy Request” in the subject line.

  1. Children’s Privacy
    We do not knowingly collect data from individuals under 13. If you believe a child has provided us with information, contact us immediately.
  2. Cookie Policy
    Necessary Cookies: Enable core site functions (e.g., login).

Analytics Cookies: Track traffic sources and user behavior (opt-out via browser settings).

Marketing Cookies: Retargeting ads on platforms like Google/Facebook (opt-out here).

  1. Third-Party Links
    Our website may link to external sites (e.g., Shopify, WordPress). We are not responsible for their privacy practices.
  2. International Data Transfers
    Data is stored on U.S.-based servers but may be processed globally by third-party providers.
  3. Policy Updates
    We will notify users of material changes via email or website notices. Continued use after updates implies acceptance.
  4. Contact Us
    For privacy-related questions or requests, contact:
    WebHub Privacy Team
    Email: privacy@webhubstories.com